To Order:
For extra fast service, call Toll-Free: 1.800.369.0852 or Fax: 1.760.744.5285 or Order On-Line. Most orders placed by 3:00pm EST are sent the same day. Se Habla Español
How To Contact Us:
Phone/Fax:
Toll-Free Phone: 1.800.369.0852
Toll-Free Fax: 1.888.369.0852
International Phone: 1.760.744.2425
International Fax: 1.760.744.5285
Internet:
E-Mail: info@picturepocket.com
World Wide Web: http://www.picturepocket.com/
Mail:
Picture Pocket Corporation
Attention: Order Entry Department
242 Bingham Drive, Suite 104
San Marcos, CA 92069 U.S.A.
We Accept:
• C.O.D. Note: The UPS COD-fee is waived on orders of $200.00 or more.
• Cash Pre-Payments which receive a 3% discount. Please Note: Hardware, Software, and Overseas sales are excluded from 3% prepayment discount.
• Net-30 Terms to Approved Businesses
• Government and Fortune 500 Company Purchase Orders.
• Wire-Transfer Payments
• All Major Credit Cards ($25.00 minimum or a $2.50 processing fee will apply)
Our Guarantee to You:
Our products are guaranteed to be free from defects in material and workmanship. If for some reason you are not satisfied with our products, contact us within 30 days from the date of invoice to arrange for a refund, credit or replacement. A return authorization number must be given in order to return any merchandise. Returns may be subject to a 15% restocking charge.
Terms and Credit:
COD-cash or cashiers-check, Visa, MasterCard, American Express & Discover are offered as methods of payment to all customers. When a business relationship has been established, we may offer COD company or personal check at our discretion.
Net-30 Terms are offered to business firms with qualifying D & B ratings or approved bank references. A credit application may be requested for and must be filled out and signed by the authorized buyer(s). If credit has not been established, terms will be either: Prepayment, C.O.D., Credit Card. If credit has been established Terms are Net 30 days. COUNTED FROM INVOICE DATE. Any and all NSF checks will receive a $25.00 service charge. Delinquent accounts are subject to COD basis at our discretion. 1 1/2% interest per month will be assessed on all delinquent accounts.
Prepayments will receive a 3% discount from the products purchased, freight charges, Hardware, Software, previously discounted items excluded. COD accounts are not considered for prepayment discounts. We must have the cleared check prior to shipping. Wire-Transfer funds are also not considered prepayments due to the bank fees imposed
Wire-Transfer Funds are offered to all our customers as a method of payment. Please contact us for wire-transfer instructions.
Pricing:
All prices in this catalog are factory direct to you wholesale prices. Prices effective as of the date on front cover supersede past publication prices and are subject to change without notice. All prices which are in effect as of the date of your order will prevail. Order $2,500.00 in product* and receive the lowest price column on your entire order.
* (Computer Hardware/Software/ Peripherals excluded from $2,500.00 amount)
Domestic Shipping Policy:
F.O.B. point, San Marcos. Orders totaling $4500.00 dollars or more will be shipped freight free in the Continental United States, (On Non-Discounted Stock Items). Shipments made via UPS with freight charges are prepaid and added, Open Account Only. Truck shipments will be necessary when the weight and or size of your order exceeds UPS limitations, or rates are lower. Truck shipments are COLLECT, unless we are instructed to prepay and bill, OPEN ACCOUNTS ONLY.
International Shipping Policy:
Picture Pocket requires all merchandise shipped internationally and overseas to be prepaid, freight collect. Bank drafts are to be made out to PICTURE POCKET in U.S. FUNDS via Air-Mail or Federal Express. To expedite you shipment you may FAX us with shipping procedures and/or special instructions. Wire-Transfer instructions will be provided upon confirmed orders.
Damage Shipments Policy:
All merchandise is inspected and carefully packed for shipment before leaving the factory. The freight company accepts liability when the shipment leaves our facility. Upon delivery of your shipment, promptly check all quantities shipped against the packing list before signing the freight bill. However, if you have Visible Loss or Damage: any external evidence of loss or damaged cartons must be noted on the freight bill at the time of delivery followed by an immediate filing of a claim with the carrier’s agent within 15 days of the delivery date. Concealed Loss or Damage When unpacking your order and damage or loss is first discovered, you must immediately file a claim with the carrier’s agent within 15 days of the delivery date. Lost or damaged shipments will be replaced as quickly as possible.
Return Policy:
Goods ordered incorrectly may be returned within 30 days if in a saleable condition and in original undamaged packaging. All incorrectly ordered merchandise is subject to a restocking charge. Invoice # needs to be furnished and return freight must be prepaid. Credit will be issued at the invoiced price less a 15% restocking charge. All returned goods must have a Return Authorization# issued by us or goods can not be received from the shipper. Incorrectly ordered items which are not authorized for return under any circumstances are: Custom printed sleeving material, special ordered items or any custom made products.
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